Privacy Policy

1. Information We Collect

When you interact with Premiere Outdoor Movies — whether through our website, quote forms, phone calls, text messages, or email — we may collect the following types of personal information:

• Contact Information: Your name, email address, phone number, and mailing or event address.
• Event Details: Information about your event, including date, location, guest count, venue type, and any special requirements you share with us.
• Communication Records: Records of phone calls, text messages, and email correspondence you have with us.
• Payment Information: Billing details collected when you book a service or make a deposit. Payment card data is processed securely through our payment processor and is not stored on our systems.
• Website Usage Data: Information about how you use our website, including pages visited, time spent, referring URLs, device type, browser type, and IP address. This data is collected automatically via cookies and analytics tools.
• Marketing Preferences: Your consent status for email newsletters and SMS communications.

We only collect information that is necessary to provide our services or to communicate with you effectively.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to inquiries and provide quotes: When you submit a quote request or contact us, we use your information to prepare and deliver a customized event proposal.
• To book and manage your event: We use your contact and event information to schedule, coordinate, and deliver your outdoor cinema experience.
• To send appointment reminders and event updates: We may contact you by phone, email, or SMS to confirm bookings, share pre-event details, and provide day-of logistics.
• To send marketing communications: With your consent, we may send you email newsletters, seasonal promotions, and SMS messages about our services. You may opt out at any time.
• To improve our website and services: We use analytics data to understand how visitors use our site and to improve the quality of our content and customer experience.
• To comply with legal obligations: We may use or retain your information as required by applicable law, regulation, or legal process.

3. SMS Communications

When you provide your phone number and consent to receive text messages from Premiere Outdoor Movies, you may receive SMS communications including booking confirmations, event reminders, follow-up messages, and occasional promotional offers.

You can opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further texts. For help, reply HELP or contact us at events@premiereoutdoormovies.com.

Message and data rates may apply. Message frequency varies based on your interaction with us.

4. Who We Share Your Information With

Premiere Outdoor Movies does not sell your personal information. We may share your information only in the following limited circumstances:

• Owner-Operators: If your event is located in a territory served by one of our licensed owner-operators, we may share your event details and contact information with that operator solely for the purpose of coordinating and delivering your event.
• Email Marketing Platform: We use Mailchimp to manage and send our email newsletter. Your email address and name may be stored in Mailchimp in accordance with their privacy policy if you have subscribed to our newsletter.
• Analytics Providers: We use Google Analytics to collect anonymized website usage data. Google may process this data on our behalf in accordance with their terms of service.
• Payment Processors: If you submit payment online, your billing information is handled by our payment processor. We do not store full credit card numbers on our systems.
• Legal Requirements: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights or safety of any person.

SMS consent is not shared with third parties. Phone numbers collected for SMS communications are never sold, rented, or shared with outside companies for their marketing purposes.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Specifically, we use:

• Google Analytics: Collects anonymized information about how visitors use our site (pages viewed, time on site, traffic sources). This data helps us improve our content and user experience. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-On.
• Essential Cookies: Small data files necessary for basic site functionality, such as remembering form entries during a session.

Most web browsers allow you to control cookies through their settings. Disabling cookies may affect some features of the website.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Customer event records are generally retained for up to five years for business and legal record-keeping purposes. You may request deletion of your personal information at any time by contacting us (see Section 8).

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-Out of Marketing: Unsubscribe from email marketing at any time by clicking the "unsubscribe" link in any email we send, or by replying STOP to any SMS message.
• Data Portability: Request a copy of your data in a structured, machine-readable format where applicable.

To exercise any of these rights, please contact us using the information in Section 8 below.

8. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is being used, please contact us:

We will respond to all privacy-related requests within a reasonable timeframe.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.